Thousands of travelers were stranded at U.S. airports Wednesday due to an hours-long computer outage. Staying calm — and knowing your rights — can go a long way if your flight plans are disrupted, experts say.
More than 1,100 U.S. flights were canceled and nearly 8,000 flights were delayed as of Wednesday afternoon, according to the tracking site FlightAware.
Staying calm __ and knowing your rights __ can go a long way if your flight plans are disrupted, experts say. Here’s some of their advice for dealing with a flight delay or cancellation:If you still want to get to your destination, most airlines will rebook you for free on the next available flight as long as it has seats, according to the U.S. Department of Transportation.
If you want to cancel the trip, you are entitled to a full refund, even if you bought non-refundable tickets. You’re also entitled to a refund of any bag fees, seat upgrades or other extras.
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