Facebook's services are used to spread religious hatred in India, internal documents show. Company researchers identified calls to violence that coincided with the 2020 riots in Delhi that left 53 dead.
Members of Congress have likened Facebook and Instagram’s tactics to that of the tobacco industry. WSJ’s Joanna Stern reviews the hearings of both to explore what cigarette regulation can tell us about what may be coming for Big Tech. Photo illustration: Adele Morgan/The Wall Street Journal
“Hate speech against marginalized groups, including Muslims, is on the rise globally,” he said, adding that the company is improving enforcement and committed to updating its policies. The country of more than 1.3 billion has deep social and religious divisions that periodically erupt into fatal confrontations. Users in the country speak 22 major languages, making content moderation challenging, and many people have limited digital literacy.
The researchers, in a report early this year called “Adversarial Harmful Networks: India Case Study,” said that much of the content posted by users, groups and pages from the Hindu nationalist Rashtriya Swayamsevak Sangh group, or RSS, is never flagged. That’s because Facebook lacks sufficient technical systems for detecting material in the Hindi and Bengali languages, the researchers said.
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