Facebook Knew How to Combat Hate Speech in the Middle East, Did Nothing: Whistleblower Frances Haugen
Facebook's internal knowledge of their failures has extended to perpetuating hate speech in the Middle East as a whistleblower exposed systemic problems, including language barriers.product manager Frances Haugen came forward with a large collection of company documents backing up her accusation that Facebook pursues profit over safety.
In Haugen's files, documents exposed how hate speech and terrorist content is perpetuated in the Middle East because the company does not have enough moderators who speak local languages and understand cultural nuance. "But for the amount of political importance and resources that Facebook has, moderation is a bafflingly under-resourced project," said Campbell.
Facebook first developed a massive following in the Middle East during the 2011 Arab Spring uprisings, and users credited the platform with providing a rare opportunity for free expression and a critical source of news in a region where autocratic governments exert tight controls over both. But in recent years, that reputation has changed.
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Whistleblower Haugen says Facebook making online hate worseFormer Facebook data scientist turned whistleblower Frances Haugen on Monday told lawmakers in the United Kingdom working on legislation to rein in social media companies that the company is making online hate and extremism worse and outlined how it could improve online safety. Haugen appeared before a parliamentary committee scrutinizing the British government’s draft legislation to crack down on harmful online content, and her comments could help lawmakers beef up the rules. Haugen told U.K. lawmakers how Facebook Groups amplifies online hate, saying algorithms that prioritize engagement take people with mainstream interests and push them to the extremes.
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Whistleblower Haugen says Facebook making online hate worseLONDON (AP) — Former Facebook data scientist turned whistleblower Frances Haugen on Monday told lawmakers in the United Kingdom working on legislation to rein in social media companies that the company is making online hate and extremism worse and outlined how it could improve online safety.
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