ATCEMS has seen a steady increase in call volume to Austin-Bergstrom International Airport since 2014, averaging about 12% per year.
Now, medics will no longer have to drive and park at the airport to get to the Barbara Jordan terminal. They can reach travelers needing assistance much faster with medics onsite.
ATCEMS has seen a steady increase in call volume to AUS since 2014, averaging about 12% per year. Officials say that increase has sometimes left ATCEMS unavailable to respond to other emergencies, requiring them to use EMS resources that are farther away. "When we looked at different options for supporting our increasing call volume at the airport, what we found was that the majority of these patients are not being transported to the hospital, which means we do not necessarily need to have an ambulance respond," said ATCEMS Chief Robert Luckritz.
Both AUS and ATCEMS have worked diligently to get the program up and running just in time for Spring Festival Season in Austin, which historically has seen a dramatic increase in travelers moving through the airport and thus, an increase in EMS calls.
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