Popular east coast grocer Wegmans has announced that it will end the self-checkout app it once tried citing a spike in shoplifting.
The app allowed customers to scan items while shopping and then bag and pay for the items, skipping a human cashier and bagger entirely.
The statement said,"We've made the decision to turn off the app until we can make improvements that will meet the needs of our customers and business." Its"scan-and-go" app was made available to customers as online retail giant Amazon started to increase the prominence of its cashier-free Amazon Go stores in multiple locations.
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Wegmans ends self-checkout app after too much shoplifting | CNNIn 2019, Wegmans, the cult-favorite northeastern grocery chain, rolled out a new mobile app that allowed customers to scan, bag and pay for groceries while they shopped and then skip the checkout line altogether.
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