This will clear up confusion in the pharmacy
The Department for Work and Pensions has made a change to how free prescriptions work for people who get Universal Credit.
Right now, if you're on Universal Credit and you earned less than £435 in your last assessment period, or £935 if you get payments for children or disability, you can get free prescriptions, dental care, and eye tests. The rules about who can get these free things won't change, but the way you show that you can get them will.
At the moment, there's a box on the back of the prescription where you have to tick which benefit you're getting. On some forms, this box only asks if you're getting income-related Jobseekers Allowance, which can be confusing for people who are on the new-style Universal Credit, who are supposed to just tick the box anyway.
If you're on Universal Credit and believe you've wrongly paid for a prescription, you can get your money back if you kept your receipt. To do this, you need to fill out a FP57 refund form, which you can only get from the pharmacy that gave you your prescription.
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