Expect shorter return windows and restocking fees as more retailers rein in generous return policies.
, and in 2022 fewer businesses are in a position to be able to afford such a hefty price tag.
"Charging for returns is one way to cover a portion of that cost," she said."It also can deter customers from overbuying, since at least 10% of returned goods cannot be resold." "The supply chain is designed to go one way," said Lauren Beitelspacher, associate professor and chair of the marketing department at Babson College.
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