The clinic will make improvements to ensure interpreter services for deaf clients, and will pay $45,000 to the woman in this case.
The U.S. Department of Justice and a dental clinic in Des Moines have resolved a complaint in which the clinic failed to provide interpretation services to a patient who is deaf, resulting in teeth being removed which the patient was unaware of, U.S. Attorney Nick Brown announced Thursday.
The clinic told the woman that it was likely a sign language interpreter would not be available. The woman understood that she would be contacted if that were the case, but the clinic never contacted her. When she arrived for treatment, there was no interpreter.
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