People in Cuyahoga County complain they're waiting hours to get in touch with Cuyahoga County Jobs and Family Services.
People in Cuyahoga County can’t get the help they need with their food stamps.
Jessica Robinson lost her food stamps months ago after she couldn’t reach the Cuyahoga County Jobs and Family Services Office for her six month review.“I would wake up at 8 o’clock to try to be the first person or whatever and I would stay on the phone for like, eight hours,” said Robinson.Over the last three months, we’ve gotten several calls into our 19 tipline about the same issue.
He acknowledged, yes, people are having trouble getting ahold of them, but there’s a good reason why.That led to more restrictive policies and more requirements.
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