A New York City couple claims that they found a rodent in the soup they ordered via a food delivery app (via EaterNY)
“Hi. This is Gammeeok. We are sorry for this situation. What is posted on SNS is not the truth. We have been regularly inspected every two weeks by a disinfection company for several years, and there have been no traces of mice. They demanded money and threatened, and since we refused, they are attacking us through social media. Therefore, we plan to take legal action.
Lucero-Lee alleges that she and her husband vomited and then visited urgent care where they were prescribed doxycycline medication. When Eater inquired with Lucero-Lee’s and her husband’s lawyer about injuries, his response was that “[t]he future litigation will speak for itself. We have no further comment.”
Over the course of March 11 and March 12, the couple claims that the restaurant initially offered the duo a refund as well as $100, which the couple rejected. Lucero-Lee claims that the restaurant offered $5,000, which the couple also rejected. Gammeeok concedes it agreed to pay a $100 coupon to be used at their restaurant, plus a refund “in the spirit of always treating customer complaints and in [sic] keeping a low profile” but denies they agreed to anything more substantial.
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