The life of an F&B staff is tough, given the long hours and hectic meal services. So, it's especially frustrating when an unreasonable customer starts berating them for simply doing their job. Last Friday (Jan 6), the employees at Novena pizzeria Chooby Pizza encountered an unruly customer who not only left a bad review but subjected the staff to 'verbal...
The life of an F&B staff is tough, given the long hours and hectic meal services.
In an Instagram post yesterday , the restaurant shared screengrabs of the conversation between the eatery and the customer, with the latter saying that he had made a reservation at 8pm as it was the latest slot available. At around 8.30pm, a staff from Chooby Pizza called the customer and said they were taking last orders.
"If you guys don't want to work beyond 8.30pm, I suggest that you do something else than [work in] a restaurant and go work in an office. This is an absolute disgrace."The man also said he should not be charged a no-show fee as he believed it was the restaurant's fault for "rejecting [them]".In response to the man's message, Chooby Pizza said their operating hours and booking fees are "stated clearly".
Disgruntled with the pizzeria's reply, the man called their comments "racist" and threatened to "let everybody know how bad [the] people are in the shop".In the comments, multiple netizens expressed their anger toward the customer.
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