CTA continues to face staff shortage that contributes to ghost trains, President Dorval Carter tells aldermen

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CTA continues to face staff shortage that contributes to ghost trains, President Dorval Carter tells aldermen
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The CTA remains short about 1,000 employees as the agency struggles to provide reliable service, President Dorval Carter said in his appearance before City Council Thursday.

The CTA remains short about 1,000 employees as the agency struggles to provide reliable service, President Dorval Carter said as he appeared before aldermen after skipping a previous City Council hearing., which show up on trackers but fail to arrive in real life. Thursday, Carter told aldermen the employee shortage still includes between 600 and 700 bus drivers, and 100 to 200 train operators.

Underpinning many of the questions aldermen raised was the CTA’s need for City Council approval for a“I do not envy you, I know you have many challenges that you’re contending with and many of those were caused by things far outside your control,” downtown Ald. Brendan Reilly told Carter. “But I also struggle with the idea of making close to a billion dollar investment in a system that’s not properly serving its customers today.

CTA President Dorval Carter appears before the City Council’s Transportation Committee at City Hall on Nov. 10, 2022. The questions Thursday in large part reflected concerns raised by aldermen at a September meeting. They had sought to bring Carter in at that time, but heDozens of aldermen later signed onto an ordinance that would have required quarterly hearings on the CTA’s service levels, security and other issues. But Aldermen Scott Waguespack and Jason Ervin, allies of Mayor Lori Lightfoot, blocked the proposal after it was introduced by sending it to the Rules Committee, where legislation often stalls.

North Side Ald. Andre Vasquez said Thursday he was in discussions to instead require two meetings a year. Answering questions from Vasquez, Carter said he would commit to whatever the City Council ultimately decided.

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