Six leading ticket and event companies were asked to provide documents explaining how customers can have a fair chance to buy tickets at face value.
into what it called “potentially unfair and deceptive practices in the live event ticketing industry.”
Six leading ticket and event companies — including AEG, StubHub, Live Nation and Vivid Seats — were asked to provide documents explaining how tickets are allocated, how fees are determined and disclosed, whether tickets might be placed exclusively on the secondary market, and how customers can have a fair chance to buy a ticket at face value.
Six members of the House Energy and Commerce Committee — three Democrats and three Republicans — signed the letter to each company. The companies also were asked to schedule briefings with the committees by Dec. 12. “The Committee, which has broad jurisdiction over consumer protection issues, is concerned about potentially unfair and deceptive practices occurring in the primary and secondary ticket marketplace, many of which have been documented in consumer complaints, press stories, and government reports,” the letters read.As ticket prices on the secondary market have risen for popular events, teams and event promoters have tried to capture as much of the resale value as possible.
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