'They were basically using Emacs for their OS, and a custom LISP script to read email' – what could possibly go wrong?
This week meet a reader we'll Regomize as"Declan" who, in the 1990s and 2000s, provided IT support services to a university's Computer Science department.
"Given the department had the word 'computer' in the title, it was surprising how varied the competence level was across the academic body when it came to computers," Declan added."There were some really smart people who used computers in 'interesting' ways, and you never quite knew what you were going to find when you arrived at an academic's office to 'help with their email'.
Our present tale concerns the segment of Declan's users who resented the very existence of the IT team. As computer scientists they felt the money spent on Declan and his colleagues could be spent on other matters. Some were not shy about sharing that opinion.
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