Workplace incivility doesn’t quite rise to the level of bullying, harassment or discrimination, which makes it harder to tackle. This leadership lecturer weighs in on how one can identify and mitigate incivility in the workplace.
PERTH: You’re in a meeting, with something important to say. Just as you begin, a colleague sighs and shares an eye roll with their buddy. And not for the first time.
Most of us will experience incivility at some point at work. More than 50 per cent experience it weekly. According to a 2022 meta-analysis of 105 incivility studies, you’re more likely to cop it if you’re new, female, in a subordinate position, or from an ethnic minority. Narcissists are self-obsessed and dominate social interactions. Psychopaths lack empathy and don’t understand social norms. Machiavellians are manipulative, self-interested and amoral.
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