Pet owners are raising concerns about finding trusting pet sitters after their dogs were lost while in someone else's care.
CHICAGO -- Two Chicago pet owners are raising concerns after their dogs were lost while in someone else's care.
"Three days into my vacation, I received a text message from the Rover sitter stating, 'I know this is the message that you had been regretting receiving' and that Remi and Lexi are missing," Jordan said. In text messages, the caretaker admitted to driving Zorro an hour away from the sitter's Lakeview home where he got loose.
Rover said it extends its deepest sympathies, but added that Jordan and Morgan's experiences are"extremely uncommon" and that"both sitters involved have been removed from our platform."Rover said every pet care provider must pass a criminal background check, which includes making sure they are not listed in the National Criminal Database. Pet owners can also choose a sitter, who opted into an enhanced background check, which adds a manual search of county court records.
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