ChatGPT is more empathetic than real doctors, experts say
and compared both the quality and the empathy of the chatbot's responses to answers from verified physicians on Reddit.
"I'm sorry to hear that you got bleach splashed in your eye," and offered four additional sentences of explanation, with specific instructions on how to clean it. "It is important to remember that the vast majority of lumps or bumps on the penis are benign and are not cancerous," the chatbot said."However, it is important to have any new or unusual lump or bump evaluated."
Still, these findings suggest that doctors could use AI-assistants like ChatGPT to"unlock untapped productivity" by freeing up time for more"complex tasks," the study authors said. AI chatbots might"reduce necessary clinical visits" and"foster patient equity" for people who face barriers to healthcare access, the authors added.
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