The cable giant, led by Tom Rutledge, reports its latest results, including broadband user losses that turn into a gain when excluding the impact of changes to government programs.
Charter’s broadband user growth turned into a decline in the second quarter as it lost 21,000 customers after gaining 400,000 in the year-ago period.
But quarterly broadband customers in its residential and small- and medium-business segments increased by 38,000 on a combined basis when excluding 59,000 “disconnects related to the discontinuation of the Emergency Broadband Benefit program and additional requirements of the Affordable Connectivity Program.” The company had previously warned that those changes to government programs helping consumers get Internet services would cause a 60,000-70,000 user drag in the period.
As of the end of June, Charter had nearly 30.25 million total broadband customers and nearly 15.50 million total video subscribers. Charter also added 344,000 mobile phone lines in the second quarter, up from 265,000 additions in the year-ago period. It ended June with 4.3 million total mobile lines.
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