Channel 4 responds after Ofcom says the broadcaster breached licence
Ofcom concluded that the incident at Red Bee Media, a company specialised in channel playout services for broadcasters, is unprecedented, but urged broadcasters to improve their disaster recovery plans and processes and communications with their viewers in the aftermath of such incidents.
"There are a number of lessons for broadcasters to learn from this incident," Kevin Bakhurst, Ofcom's Group Director for Broadcasting said in a statement. "We've told them they must improve and test their back-up plans and infrastructure to minimise the risk of such a disruptive outage happening again."
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