Cathay Pacific apologises after passenger’s cat escaped when being loaded on plane at Changi Airport

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Cathay Pacific apologises after passenger’s cat escaped when being loaded on plane at Changi Airport
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Mr Adrian Wong arrived in Hong Kong from Singapore without his cat as a result. Read more at straitstimes.com.

SINGAPORE - Hong Kong carrier Cathay Pacific has apologised following the recovery of a cat that escaped while being transferred to an aircraft, sparking a five-day search at Changi Airport.

Mr Wong, who arrived in Hong Kong from Singapore without his cat, posted in the Lost and Found Pets in Singapore Facebook group to seek help from the public.“Aiko has been found this morning at the cargo area. Safe and sound, definitely dropped a few pounds and has oil and grease all over, but healthy!” said Mr Wong in his post, which had more than 1,000 reactions.

He said the airline was on alerted on Oct 28 about Aiko escaping through a hole in her carrier, which was damaged while being transferred to a Hong Kong-bound aircraft at Changi Airport.After 5 long days and nights - I have good news, friends. AIKO HAS BEEN FOUND THIS MORNING AT THE CARGO AREA. Safe and...According to Mr Kapur, an urgent search for Aiko was launched in the area, with professional animal handlers engaged to help with the search.

“Throughout this time, we worked with our partners and took the owner’s advice on the cat’s behaviour to help with the recovery. We apologise to the owner for the anxiety this has caused and will review this incident with our partners to ensure this does not happen again.”

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