Residents are asked to call 911 to get a MACRO unit to respond, and in an effort to aid the dispatcher, the caller can stress that the situation appears to be non-violent and that a MACRO unit is desired.
MACRO units will not respond inside anyone's home, a domestic violence call or anything that appears dangerous or violent.MACRO teams will respond to calls about homelessness, some behavioral or mental health calls, noise complaints and people being drunk in public.
Residents are asked not to call 211, 311, or the non-emergency fire department number to get a MACRO response at this time. All the news you need to know, every day
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