Calls grow for a ban on prepayment meter switching
Citizens Advice said it helped more people unable to top up their prepayment meter last year than in the previous 10 years combined.The data also shows that, among its clients, a majority of people in this situation were disabled or had a long-term health condition.
Audrey Ridson, 81, from Hampshire, told the BBC earlier this month that she was in hospital recovering from a fall when her energy firm switched her to a prepayment account. "They charged me nearly £200 a month just for a shower and a light near my cooker," Audrey told the BBC.
Before smart meters existed, energy firms would have to get a warrant to enter your home and physically install a prepayment meter
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