The club sent a letter about season tickets and referred to fans as 'disabled' and 'normal'.
Bristol Rovers fans are calling on the club to apologise after it released a letter referring to fans as "disabled" and "normal".
In the letter to its supporters' club, Rovers said the £15 fee for those who want a physical season card will be waived for disabled fans.“As for normal fans and older fans, they can purchase the card for £15, which is the exact cost on the club, and we are not making any money on it, just covering the costs.”Bristol Rovers Disabled Supporters’ Association said it is “disappointed” in the wording used.
The letter contained information about season tickets and how fans can receive physical cards or e-ticketsThey added: “One area agreed with Club for 2024/25 is a review of comms and styles to reflect what is current best practice."“It’s a word our working group picked up more than once in historic documents on the website which we are working together to review/replace this summer as well as knowledge refreshers.One fan of the club, Jake Barber, explained why the word had upset him so much.
“Disabled people are normal people. Just because I'm disabled doesn't make me any less normal than anyone else. Wording is so key sometimes. Do better.”Jake later posted a video message and said: “I can get very tired and sometimes it is difficult for me to get around.
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