SAP’s CEO of the past 9+ years, Bill McDermott announced his plan to resign
SAP’s CEO of the past 9+ years, Bill McDermott announced his plan to resign. SAP will replace him with co-CEOs Jennifer Morgan, who is US-based and comes from a sales background and most recently held the Board seat overseeing Cloud products, and Christian Klein, who is based in Germany and comes from a product and technology background and who most recently held the CTO position and Board seat.
Some customers will view this change as refreshing due to issues they have faced and pin on McDermott at the helm related to value for the money, pricing policies including the indirect access issues, and a culture some deem as overly sales-oriented. The change presents an opportunity for SAP to start fresh and move to more customer-centric behaviors in their sales approach and customer support.
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