A Consumer Reports investigative reporter tells his experience with pet insurance, whether or not he thinks it was worth it, and what your other options could be.
investigative reporter answered “both.” He’s the proud papa of a dog named Logo and a cat named Phoebe, who recently had an injury.
The reporter said: “We opened the door and Phoebe came in. And she was very timid and stayed low to the ground, and she had a little spot on her hind leg. And we were like, ‘What has happened?’” He didn’t have pet insurance, so getting treatment for Phoebe would be entirely out-of-pocket. But pet insurance was always one of those things on his mind.
So is it something you should consider? For the first time, CR evaluated and rated eight pet insurance providers based on a survey of its members with insured pets. It looked at such things as premiums, what’s covered, the claims process, and whether people had a choice of which vets to see.CR found that most people weren’t that satisfied with their pet insurance. Six of the insurance providers earned just a midrange overall satisfaction score, and two bottomed out with unfavorable ratings.
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