“You get somebody like Collin, he acts a little different than other people, you know. I’m trying to give her the benefit of the doubt, she didn’t understand.”
A Colorado man with autism was left stranded in Denver after his Uber driver kicked him out of the car, saying she felt “uncomfortable.”Regional Transportation Districts Access-a-Ride
His father, Andrew Lewis, got Collin’s location and contacted employees at a nearby Donut shop, asking if they could bring his son in while he drove out to pick him up. Collin, who had used the program to request Uber rides over 100 times, had never previously run into any issues or complaints until the incident on March 8, said his father.Andrew said he contacted Uber to complain about how his son was treated and was told in an email that the female driver reported “feeling uncomfortable.”
“Collin’s reported experience is unacceptable and we share in his family’s disappointment and outrage. Our community guidelines prohibit denying service to those with disabilities and we will take appropriate action,” theUber reached out to Lewis’s father to express how “unacceptable” it was that Collin was dropped off without warning.
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