Austin police sergeants moonlighting as 911 call takers in wake of hiring crisis: reports

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Austin police sergeants moonlighting as 911 call takers in wake of hiring crisis: reports
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The Austin Police Department in Texas continues to experience problems with filling job vacancies such as 911 call takers, after the City Council attempted to defund the department.

Cyril Bertheau shares his adventure riding a horse over 2,300 miles from Austin to Seattle after quitting his tech job to follow in a ‘family tradition.’police staffing crisis has reached a point that sergeants are now filling in as 911 call takers, ensuring emergencies can be tended to in a timely manner, according to reports.are volunteering to take 911 calls, on top of their full-time jobs as leaders within the department, accumulating overtime hours.

Struggles to hire new talent and hold onto existing officers stretch back to August 2020, when Austin’s City Council voted to cut the police budget by almost a third to"re-imagine" public safety. Even though the funding was restored in 2021 to comply with state law, multiple cadet classes had been canceled and several officers left in search of stable employment.The employment issues have only compounded, forcing the department to make desperate moves to fill critical voids.

According to KVUE, Austin police budgeted just over $7.7 million for 2023 and has already spent $13 million during the first six months of the fiscal year. Sergeants working overtime as 911 call takers have caused that amount to go up even more.shows the 911 call takers get a starting pay of $23.85 per hour if the person hired has no experience.

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