Contact Denver7 is getting results for an Aurora mother who was paying her son's cell phone bill for a year after he died. Consumer investigator jaclynreporting is getting an apology and money back from T-Mobile.
AURORA, Colo. — The anniversary of her son's unexpected death brought raw emotions back to the surface for Christine Rupprecht.
Rupprect says the brick walls were at an Aurora T-Mobile store a month after her son's death last year. She told an employee her son had taken his own life and she wanted to remove his line from her account. Before the anniversary of his death this week, Rupprecht reached out to Contact Denver7. We found T-Mobile has a posted policy for deceased family members, but the carrier's own message board includes complaints stating that the process is not that simple if the deceased is on a bundled family account.
Rupprecht says T-Mobile issued a full refund of the $300 extra she's paid for the extra line for the last year and removed her son's line from her plan going forward.
日本 最新ニュース, 日本 見出し
Similar News:他のニュース ソースから収集した、これに似たニュース記事を読むこともできます。
Denver7 viewers help Lakewood mom after son's rare medical diagnosisGenerous Denver7 viewers donated more than $7,000 to help a Lakewood preschool teacher and single mother of two.
続きを読む »
Man critically wounded in Aurora shootingPolice in Aurora are investigating a shooting Saturday night that left one man critically wounded. The shooting occurred around 10:22 p.m. in the 1900 block of North Dallas Street.
続きを読む »
Dazzling aurora lit up Sunday night sky and may shine again MondaySpace weather forecasters predict that the vibrant activity will continue Monday night across portions of the United States and Europe. The activity already brought a strong geomagnetic storm Sunday night and could continue with moderate activity.
続きを読む »
24 photos of Alaska’s massive and bright aurora showHere are 24 photos from across the state of Alaska’s massive and bright aurora show. Thanks to all the readers and listeners who shared their photos with us!
続きを読む »