Supermarkets, including Tesco, Asda, Morrisons and Sainsbury’s, have been accused of “locking out” thousands of shoppers from accessing money…
Major UK supermarkets, including Tesco, Asda, Morrisons and Sainsbury’s, have been accused of “locking out” thousands of shoppers from accessing money saving loyalty deals.
Shoppers at the stores who do not have smartphones are being “penalised” by missing out on deals on apps and devices, experts have warned. Certain groups, such as pensioners, could be paying “disproportionately more” for their weekly shop than they need to, with only 69 per cent of over 65s owning and using a smartphone.“With such high levels of over-75s not using the internet, let alone having a smartphone or being able to understand how apps work, you’ve got a huge proportion of what can be a very vulnerable part of society who cannot get access to .
“They can see if the customer saw an offer and then acted on it and bought the product – apps help them close the loop.” Graham Wynn, of the British Retail Consortium, which represents retailers, said: “Retailers are committed to providing value to their customers, and loyalty schemes, which are open to all, are one of many ways that retailers offer their customers genuine bargains on a daily basis.”Readers’ comments: You are personally liable for the content of any comments you upload to this website, so please act responsibly.
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