Apple’s newest subscription service is an IT management package for small businesses

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Apple’s newest subscription service is an IT management package for small businesses
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Apple’s Business Essentials subscription is out of beta

. This is Apple’s vertical integration of device management and cloud storage under the Business Manager platform that companies already use to buy and manage their Apple hardware, which is designed for organizations with fewer than 500 employees. Now that it’s officially launched, it also includes an optional new business tier of AppleCare Plus hardware coverage with 24/7 support and the ability to call an Apple-trained tech onsite in as little as four hours.

Business Essentials covers basic onboarding, configuration, and tech support — for iPads, iPhones, Apple TVs, and Macs. The biggest change for those tasked with IT management comes on the deployment and management side: small business customers can use Apple’s service to push pre-configured packages directly to employees’ devices with their Wi-Fi / VPN settings, mandated FileVault encryption, and apps. Then employees can view their setups, access support, or track repairs via the Business Essentials app.

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