Customers in eight European countries, including the UK, can now buy parts and tools to repair select iPhones and MacBooks.
But allowing customers to repair their own devices is important for people who may not live close to a properly equipped repair technician, keeping devices usable for longer and hence out of landfill. “When a repair is needed, we want customers to have many options for safe, reliable, and secure repair,” said Apple’s chief operating officer, Jeff Williams.
Although DIY repairs will now be possible in several European countries, Apple’s press release still steers people towards using a professional service where possible. The company notes that the program is designed for “customers who are experienced with the complexities of repairing electronic devices” and adds that “visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.
Apple is one of several companies which has moved to make it easier for customers to repair their own consumer electronics.
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