Apple is currently negotiating a potential settlement with an AirPod Max buyer over the 'condensation death' issue.
with a bit of scotch tape. Another owner, like the lawsuit, claims that they had connection issues that they blamed on the alleged condensation problem.Apple hasn’t officially said anything about these customer complaints . But Apple’s lawyers argued in court that the company repeatedly tells customers not to get the headphones wet because they're not waterproof or water resistant.
Specifically, in response to Keeley's claim of water ingress after taking the AirPods out for a walk, Apple’s lawyers challenged what kind of walk it was. Whether it was an"arduous hike up the hills of San Francisco to Twin Peaks,” and then reiterating the point that Apple advises owners to avoid any activities that could “get moisture in any openings.” The implication here seems to be that you shouldn’t exercise with your AirPods Max, or do any activity that makes you sweat.
But, Apple's lawyers also argue that the level of moisture that users have reported building up is normal. That the droplets of condensation are more noticeable because the ear cups are easily detachable. Ricky Panesar, founder of iCorrect, thinks that this isn’t normal and in fact a design flaw in the AirPods Max.
“That's a design flaw. If liquid is getting through and destroying the internals, stopping them from working, they're not connecting and you're damaging the drivers internally, that's a design flaw. There's liquid protection in Apple Watches. The way that they [Apple] secure the micro electronics in an Apple Watch is that they cover the logic board with a water resistant coating, meaning that you could dunk it in water and it shouldn't break.
Both parties are still negotiating a possible settlement, with the deadline to file a request for dismissal extended to September 6.
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