The palm-scanning ticketing alternative, introduced at Red Rocks in September, was criticized over privacy concerns and won't be returning this year.
Fight for the Future, a nonprofit music coalition, this month claimed victory in prompting the city to drop Amazon’s palm-scanning technology at Red Rocks Amphitheatre, which was opposed in a petition signed by hundreds of musicians including Rage Against the Machine’s Tom Morello and Bikini Kill’s Kathleen Hanna.Fight for the Future’s March 10 press release
It’s not so much a controversy as technical tweaks, Kitts added, noting that the palm-scanning technology was a program of AXS, the ticket seller for city events, and something also rolled out at Mission Ballroom and Climate Pledge Arena in Seattle.Announced in September Like the others, the Red Rocks program is opt-in and requires users to sign up in advance to use their palm as their ticket — which is why Kitts was surprised the program was being portrayed by some as mandatory. However, musicians and privacy experts have expressed general concerns over biometric technology, such as face or palm scans, due to its vulnerability to hacking and theft, according to the AP.
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