Amazon is permanently closing eight of its 29 Amazon Go convenience stores that offer customers the ability to shop without any kind of checkout process.
The stores were supposed to offer benefits for both customers and the company. The Amazon Go stores allowed for maximum convenience: customers can shop for the items they want and then walk past scanners which register their purchases without any kind of checkout or scanning of items required. They also eliminated the need for staff positions, helping Amazon’s bottom line. Amazon debuted the Go store in Seattle in 2016.
“Like any physical retailer, we periodically assess our portfolio of stores and make optimization decisions along the way. In this case, we’ve decided to close a small number of Amazon Go stores in Seattle, New York City, and San Francisco,” said Amazon in an emailed statement. “We remain committed to the Amazon Go format, operate more than 20 Amazon Go stores across the U.S.
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