In an effort to improve user trust and safety, Airbnb announced that its goal is to verify all of its properties by next December.
, CEO Brian Chesky outlined the efforts Airbnb will be making, including better screenings of"high-risk reservations,""creating a dedicated 'party house' rapid response team," and taking swifter action against those who violate the terms. He also wrote that the company will rebook guests if their bookings don't meet company standards starting December 15. And there will also be a hotline for neighbors to use 24/7 — thatpeople will answer.
By 12/15/20, every home and every host on Airbnb will have been reviewed, with the objective to verify 100% of listings. Trust on the Internet begins with verifying the accuracy of the information on Internet platforms — this is an important step for our industry.
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