The hosts used the groups to complain about guests — but often crossed the line, in apparent violations of Airbnb's rules.
Thousands of Airbnb and VRBO hosts reportedly used closed Facebook groups to gossip about the guests staying in their short-term rentals, according to screenshots collected by travel site Skift. The report identified two groups:"Airbnb Guests Blacklist" and"Airbnb Host Community — Vent, Recommend, and Discuss," where hosts shared anecdotes about guests they found to be annoying.
Thousands of Airbnb and VRBO hosts reportedly used closed Facebook groups to gossip about the guests staying in their short-term rentals, according to screenshots collected by travel site Skift. The report identified two groups:"Airbnb Guests Blacklist" and"Airbnb Host Community — Vent, Recommend, and Discuss," where hosts shared anecdotes about guests they found to be annoying.
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