The drunk passenger, who was a vice president of US banking giant Wells Fargo, allegedly urinated on a 72-year-old woman aboard an Air India flight.
on Saturday . He was later fired as vice president of US banking giant Wells Fargo.
Tata Sons chairman N Chandrasekaran said in a statement that the matter has been"a matter of personal anguish to me and my colleagues at Air India", adding that the airline should have been much swifter in its response."The Tata Group and Air India stand by the safety and well-being of our passengers and crew with full conviction. We will review and repair every process to prevent or address any incidents of such unruly nature.
The woman said that her clothes, shoes and bag were completely soaked in urine but when she asked for a change of seat, she was informed that there were no seats available and was first offered a crew seat before being told to return to her soiled seat.She said that she was given the steward’s seat two hours later, where she sat for the remaining five hours of her journey despite several seats in First Class being vacant.
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