Adam Grant on how jobs, bosses and firms may improve after the crisis

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Adam Grant on how jobs, bosses and firms may improve after the crisis
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  • 📰 TheEconomist
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Writing in The Economist, AdamMGrant argues that the pandemic will bring about a new generation of more caring leaders

of global companies in one survey still prohibited remote working. Then the pandemic hit. Suddenly millions of people started doing their jobs from home. Work will never be the same.

Yet the changes to where we work are only a small part of the story. The experiences from past recessions and crises suggest that covid-19 is likely to transform three features of our work lives: job satisfaction, ethical leadership and trust. Start with our attitudes towards work. It turns out that the higher the unemployment rate when we enter the workforce, the more satisfied we end up being with our jobs—even ten to 15 years later, according to. This is true even after accounting for income, industry, occupation and experience. Why? Having begun our careers during a recession, we are grateful to have a job at all.

That sense of appreciation will not just be felt by students graduating this year. Millions of people have lost their jobs and countless more have taken pay cuts or furloughs. Even those fortunate enough to have a secure job may be more thankful for aspects of work that were once taken for granted. One is having a place to go without toddlers raiding our Zoom calls. Another is interaction with colleagues.

Heightened gratitude is good news for job satisfaction but potentially bad news for job quality. It could lead bosses to take advantage of those willing to tolerate low pay, poor conditions and so-called “

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