A Mental Health App Tested ChatGPT on Its Users. The Founder Said Backlash Was Just a Misunderstanding.
“Messages composed by AI were rated significantly higher than those written by humans on their own,” MorrisMorris said these words caused a misunderstanding: the “people” in this context were himself and his team, not unwitting users. Koko users knew the messages were co-written by a bot, and they weren’t chatting directly with the AI, he said.“It was explained during the on-boarding process,” Morris said.
without their informed consent, which includes providing test subjects with exhaustive detail about the potential harms and benefits of participating. The Food and Drug Administration requires doctors and scientists to run studies through an Institutional Review Board meant to ensure safety before any tests begin.But the explosion on online mental health services provided by private companies has created a legal and ethical gray area.
Morris acknowledged that operating outside of the formal IRB experimental review process involves a tradeoff. “Whether this kind of work, outside of academia, should go through IRB processes is an important question and I shouldn’t have tried discussing it on Twitter,” Morris said. “This should be a broader discussion within the industry and one that we want to be a part of.”took to Twitter in the first place because he wanted to be as transparent as possible.
“We were really trying to be as forthcoming with the technology and disclose in the interest of helping people think more carefully about it,” he
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