As a Virginia lawmaker, Ibraheem Samirah has studied internet privacy issues and debated how to regulate tech firms’ collection of personal data. Still, he was stunned to learn the full details of the information Amazon.com Inc has collected on him.
The Amazon logo is seen outside its JFK8 distribution center in Staten Island, New York, U.S. November 25, 2020. REUTERS/Brendan McDermidNov 19 - As a Virginia lawmaker, Ibraheem Samirah has studied internet privacy issues and debated how to regulate tech firms’ collection of personal data. Still, he was stunned to learn the full details of the information Amazon.com IncThe e-commerce giant had more than 1,000 contacts from his phone.
Amazon collects data on consumers through its Alexa voice assistant, its e-commerce marketplace, Kindle e-readers, Audible audiobooks, its video and music platforms, home-security cameras and fitness trackers. Alexa-enabled devices make recordings inside people’s homes, and Ring security cameras capture every visitor.
Amazon said it does not own wikiHow, but that Alexa sometimes responds to requests with information from websites. Amazon says its Alexa products are designed to record as little as possible, starting with the trigger word, “Alexa,” and stopping when the user’s command ends. The recordings of the reporter’s family, however, sometimes captured longer conversations.
Amazon said it allows customers to adjust their settings on voice assistants and other services to limit the amount of data collected. Alexa users, for instance, can stop Amazon from saving their recordings or have them automatically deleted periodically. And they can disconnect their contacts or calendars from their smart-speaker devices if they don’t want to use Alexa’s calling or scheduling functions.
Samirah said he was also unnerved that Amazon had detailed records of his audiobook and Kindle reading sessions. Finding information about his listening to the Quran disclosed in his Amazon file, he said, made Samirah think about the history of U.S. police and intelligence agencies surveilling Muslims for suspected terrorist links after the attacks of Sept. 11, 2001.
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