From facilitating an insurrection to turning a blind eye to human trafficking in the Middle East, a bonanza of allegations against Facebook came out today based on thousands of documents leaked by Frances Haugen
.” They added that “it’s unclear why executives would be consulted” and questioned “if there was an unwritten aspect to our policies, namely to protect sensitive constituencies.” The analyst referenced “many” communications with colleagues on Facebook’s content policy team, which is based in Washington, D.C., who feel “pressure to ensure their recommendations align with the interests of policymakers.
For over a year, Ethiopia has been suffering through a turbulent civil war, and Facebook’s neglect of the African nation has allegedly been making matters worse. Documentsshow that the company has failed to equip local teams with the necessary staffing-related resources to navigate such a fragile period, despite multiple instances of employees alerting the company to a variety of foreign organizations and armed groups spreading hate and violence-inciting content.
In the summer of 2020, one employee shared a report internally that “found significant gaps” in how Facebook monitors Ethiopian goings-on, detects hate speech, and flags misinformation. Still, Haugen argues that Facebook has only offered “’even slight language support’ in two of the country’s many native languages,” as CNN reported.
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