Amidst all the hype about ChatGPT and GenerativeAI, a question that often arises is - What’s next? In this ExpertInsightOfTheWeek 💡 VP and Distinguished Analyst at Gartner, Bern Elliot and his colleagues answer that and more. Read on: ChatGPT
Beyond that, there are four main ways to deploy the ChatGPT technology:Input text prompts and receive results via the web-based interface. This is by far the most popular approach when starting out.Prompt engineering refers to the use of a service like ChatGPT in conjunction with other technologies, as part of a workflow. You can create this workflow manually or by using screen scrape and robotic process automation technologies.
It is only trained on data through September 2021, so it has limited knowledge of events that have occurred since then. It cannot cite its sources, and it’s only as reliable as these sources, which may be wrong and inconsistent, either in themselves or in how they are combined by ChatGPT.You cannot train ChatGPT on your own knowledge bases.
Although it gives the illusion of performing complex tasks, it has no knowledge of the underlying concepts; it simply makes predictions.Despite some recent improvements, it cannot be relied on to do math.We continue to recommend caution when using ChatGPT.
With all of this in mind, we recommend you create a company policy around rather than block ChatGPT. Your knowledge workers are likely already using it, and an outright ban may lead to “shadow” ChatGPT usage, while only providing the organization with a false sense of compliance.
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