A customer shares her experience of receiving only a loaf of bread and a pack of rice instead of her full order from Foodpanda. The customer raises the issue and threatens to lodge a police report if not resolved.
The Stomper shared that she had ordered $54.27 worth of items on Feb 5 but when the delivery arrived, she only received a loaf of bread and a pack of rice. When she raised the issue to Foodpanda via their in-app chat, she was told that they were 'unable to offer any further alternatives or solutions for this issue'. The agent then filed a complaint on her behalf so that 'action will be taken' and that this 'will never happen again'.
"I want to raise awareness and tell others to be careful when using credit cards for big orders as the rider doesn't send all your items," she said."I chased them on social media also because I wanted to know why the rest of my items were not delivered.She also threatened to lodge a police report if the matter wasn't resolved.Stomper takes pity on Foodpanda rider, who then absconds with his food and cas
Foodpanda Delivery Order Customer Complaint Missing Items Police Report