Some airlines cut customer support on Twitter amid API changes

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Some airlines cut customer support on Twitter amid API changes
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Tweeting at some airlines for customer support won't work anymore. They've stopped using Twitter amid Elon Musk's changes.

. In the past, businesses were able to receive verification for free.

While Air France does not have the gold verification badge associated with its account, a spokesperson told the Journal that the company would still continue to maintain its presence on Twitter. KLM, on the other hand, does have a gold verification badge. Air France and KLM did not immediately respond to Insider's requests for comment. Twitter responded with an automated poop emoji to Insider's request for comment.

"We no longer offer customer service by private message on this platform at the moment, but our commercial teams are still available via the usual channels, including other social networks," an Air France spokeswoman told the Journal. A range of other major airlines, including Delta, British Airways, Lufthansa, and American Airlines, appear to have paid for verification.Singapore Airlines, which has not paid for gold badge verification, issued a warning about potential scams at

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