As transit ridership continues to trend upwards, the MTA is zeroing in on a new focus: respect.
The MTA unveiled the launch of a new campaign, called "Courtesy Counts," that aims to remind customers to follow MTA's Code of Conduct. Kemberly Richardson has the story.As transit ridership continues to trend upwards, the MTA is zeroing in on a new focus: travel etiquette.
"In our busy lives, it's easy to forget that your own individual behavior can have an impact on your fellow riders' commute, and even their day, so why not be courteous," said Acting Chief Customer Officer and Senior Advisor Shanifah Rieara. "The goal isn't to lecture anyone, we just wanted to have a little bit of fun explaining our Rules of Conduct as ridership continues to grow.
"At New York City Transit, we are laser focused on delivering customers faster, cleaner, and safer service," said NYC Transit President Richard Davey in a statement. "We've stepped up, adding service on a number of subway lines and raising on-time performance to its highest level in decades. Now, we're asking our customers to do their part by showing respect to their fellow New Yorkers and by helping us keep trains and buses moving by following the Rules of Conduct.
Commuter railroads also saw post-pandemic highs with the LIRR recording 242,202 riders on Sept. 20, surpassing the previous high set in June 2023.
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