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Bank of America, the second-largest bank in the United States, was fined $150 million by the Consumer Financial Protection Bureau back in July for engaging in “deceptive practices.” The bank charged users multiple $35 fees for the same infraction, made fake accounts, and refused to give credit card rewards to eligible users.
Also, if your bank’s customer service department has been known to give you the runaround, especially when money has been fraudulently stolen from your account, it’s best to seek out a new bank. One of the worst things that can happen is when a bank drops the ball when your information has been compromised or stolen. When this occurs, observe how your bank handles the situation.
The National Credit Union Administration does what the FDIC does to insure banks, but for credit unions. If your bank or credit union isn’t insured by one of these entities, switch to one that is insured.Many consumers, especially in the height of the age of digital technology, are asking themselves if online banking is the way to go. It may seem daunting to use a bank without physical branches.
For one thing, make sure to choose a reputable online bank. Again, check the bank’s ratings with a rating service. Moreover, look at user reviews. What are other users saying about the bank? When you’re considering using an online bank, make sure they use industry-standard security measures. This includes multifactor authentication steps.
Finally, when logging into your bank account online, do so using a private connection and never log into your bank account on a public internet network without additional protection measures like a VPN. This can potentially compromise your data in a way where information thieves can steal it without your knowledge.
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